PRIMARY FUNCTION
Provide case management for clients in the homeless program who may be diagnosed with chemical
dependency or co-occurring chemical dependency and mental health disorders by performing the
following duties.
SCOPE OF WORK
The duties listed below are intended only as illustrations of the various types of work that may be
performed. The omission of specific statements of duties does not exclude them from the position.
1. Administer a standardized housing intake.
2. Develop a housing plan with each client and coordinate with appropriate programs depending on
housing placement
3. Develop transition and discharge plans with clients that include provisions for housing,
employment and behavioral health disorders.
4. Provide 1:1 CM activities to assist clients in meeting service goals, by meeting with weekly and/or
biweekly.
5. Facilitate life skills group with fidelity to evidence-based practices.
6. Prepare and maintain clinical records within required time frame.
7. Maintains meaningful involvement with consumers, advocates, and community partners
8. Submit reports as required.
9. Participate in client staffing and team meetings.
10. Make referrals to appropriate resource agencies and document outcomes of referrals.
11. Knowledge of program policies and procedures;
12. Provide follow-up and aftercare services as needed;
STANDARDS OF PERFORMANCE
1. Maintain client rights as defined by DCF.
2. Maintain the highest standards in ethical conduct and confidentiality.
3. Maintain clinical records in accordance with Agency standards.
4. Follow all established Agency policies and procedures.
5. Model ideals of integrity, loyalty, and teamwork.
6. Sustain a positive, caring, supportive, recovery-oriented environment.
7. The ability to comply with equal employment opportunity requirements.
8. The ability to comply with a workplace of dignity and respect.
9. The ability to take direction and guidance in a respectful manner from managers and supervisors.
10. The ability to follow out code of conduct and to interact in a respectful, professional manner in a teamwork setting.
EDUCATION REQUIREMENTS
Undergraduate Degree in a related field
RELATED EXPERIENCE
¨Two Years
KNOWLEDGE, SKILLS & ABILITIES
Ability to read and interpret documents such as safety rules, operating instructions, and procedure
manuals. Ability to write routine reports. Ability to speak effectively. Ability to solve practical problems
and deal with a variety of concrete variables in situations where only limited standardization exists. Ability
to interpret a variety of instructions furnished in written, oral, or schedule form. Knowledge of homeless
services preferred, 12-step program, behavior modification, case management and addiction. Knowledge
of Rental Assistance programs, Rapid Rehousing Funding, Permanent Supportive Housing.
PHYSICAL REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of the position.
Regularly required to sit and talk or hear. Frequently required to stand and/or walk; use hands to finger,
handle or feel objects, tools or controls; and reach with hands and arms. Specific vision requirements
include close vision, distance vision, peripheral vision and the ability to adjust focus