Primary function

• Provide case management for clients who may be diagnosed with chemical dependency or co-occurring chemical dependency and mental health disorders.

Scope of work

The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position.

• Conduct client intake, screening, assessment, orientation, and related reporting. 
• Develop and implement case management plans for clients that address goals of obtaining stable housing, gainful employment, engagement in behavioral health recovery support, and linkage to ancillary services to support those goals.
  
• Develop transition and discharge plans with clients that include provisions for behavioral health disorders.
  
• Coach clients on engagement with treatment plans and self-help recovery services, individualized health and wellness goals, and self-responsibility. 
  
• Facilitate life skills group with fidelity to evidence based practices.
  
• Prepare and maintain clinical records in accordance with policy and procedure. 
  
• Interface positively with community partners.
  
• Participate in client case reviews and team meetings.
  
• Make referrals to appropriate resource agencies and document outcomes of referrals.
  
• Provide crisis intervention, when needed.
  
• Assist BHTs to transport clients as required.
  

Standards of performance

• Maintain client rights as defined by DCF.
• Maintain the highest standards in ethical conduct and confidentiality.
  
• Maintain clinical records in accordance with Agency standards.
  
• Follow all established Agency policies and procedures.
  
• Model ideals of integrity, loyalty, and teamwork.
  
• Sustain a positive, caring, supportive, recovery-oriented environment.
  

Knowledge, Skills & Abilities

• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports. Ability to speak effectively. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.  Knowledge of homeless services preferred, 12-step program, behavior modification, case management and addiction.

Physical requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
• Regularly required to sit and talk or hear. Frequently required to stand and/or walk; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. Specific vision requirements include close vision, distance vision, peripheral vision and the ability to adjust focus.