Case Manager

Primary Function:

Provide case management for clients who may be diagnosed with chemical dependency or co-occurring chemical dependency and mental health disorders.

Scope of Work:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.

  • Conduct client intake, screening, assessment, orientation, and related reporting.
  • Develop and implement case management plans for clients that address goals of obtaining stable housing, gainful employment, engagement in behavioral health recovery support, and linkage to ancillary services to support those goals.
  • Develop transition and discharge plans with clients that include provisions for behavioral health disorders.
  • Coach clients on engagement with treatment plans and self-help recovery services, individualized health and wellness goals, and self-responsibility.
  • Facilitate life skills group with fidelity to evidence based practices.
  • Prepare and maintain clinical records in accordance with policy and procedure.
  • Interface positively with community partners.
  • Participate in client case reviews and team meetings.
  • Make referrals to appropriate resource agencies and document outcomes of referrals.
  • Provide crisis intervention, when needed.
  • Assist BHTs to transport clients as required.

Standards of Performance:

  • Maintain client rights as defined by DCF.
  • Maintain the highest standards in ethical conduct and confidentiality.
  • Maintain clinical records in accordance with Agency standards.
  • Follow all established Agency policies and procedures.
  • Model ideals of integrity, loyalty, and teamwork.
  • Sustain a positive, caring, supportive, recovery-oriented environment.
  • The ability to comply with equal employment opportunity requirements.
  • The ability to comply with a workplace of dignity and respect.
  • The ability to take direction and guidance in a respectful manner from managers and supervisors.
  • The ability to follow out code of conduct and to interact in a respectful, professional manner in a teamwork setting.

Knowledge, Skills & Abilities:

  • Undergraduate degree (required)
  • One to two years of related experience (required)
  • Must be able to pass background and drug screen prior to start date.
    • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. 
    • Ability to write routine reports. 
    • Ability to speak effectively. 
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
    • Ability to interpret a variety of instructions furnished in written, oral, or schedule form. 
    • Knowledge of homeless services, 12-step program, behavior modification, case management and addiction preferred.

    Physical Requirements:

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
    • Regularly required to sit and talk or hear. Frequently required to stand and/or walk; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. Specific vision requirements include close vision, distance vision, peripheral vision and the ability to adjust focus.

    Compensation: $19.00 USD per hour.

    Benefits: - 403(b) with company match - Medical, Dental and Vision (Eligibility 1st of month after 60 days) - Employer Paid Short Term Disability - Paid time off - Life insurance - Up to 10 paid holidays - Assistance with certification and licensure.

    Cove Behavioral Health is a nonprofit organization with over 48 years of providing behavioral health treatment services to the greater Tampa Bay area. COVE will offer you opportunities that you wouldn't have with other organizations, once you become one of our team mates. Cove Behavioral Health is a HRSA approved site and you may be eligible to apply for Public Service Loan Forgiveness. We also offer free Clinical Supervision, Tuition Reimbursement, CEU's, and many other ways to show appreciation to our teammates! COVE is a full-service provider of SA services. We are Nationally Accredited and have won numerous national and state awards for premier services. We serve all ages and take all insurances. We have board certified MD's that will provide a consultation of what an individual plan might look like when people don't know what to do, much like other Doctor consultations. We have a private adult detox and are known for our specialties in pregnant women and women's services, Opiate Addiction treatment, residential treatment and community prevention as Centers of Excellence.

    At Cove Behavioral health we value diversity and inclusion. Cove Behavioral Health provides equal employment and advancement opportunities to all individuals, in accordance with Title VII of the 1964 Civil Rights Act. Employment decisions at Cove will be based on merit, qualifications, and abilities. Cove does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any characteristic protected by law. Cove will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Cove is an Equal Opportunity Employer and a Drug & Tobacco Free Facility.